Privacy Policy
Last Updated: 1 June 2026
Prairie Bridge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prairie-bridge.com and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact or booking forms
- Subscribe to our newsletter
- Register for cooking classes or workshops
- Request private chef or catering services
- Communicate with us via email or other channels
This information may include your name, email address, postal address, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process bookings and service requests
- Respond to enquiries and provide customer support
- Send confirmations, updates, and relevant communications
- Improve our website and services
- Analyse usage patterns to enhance user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and business
- Professional advisors such as lawyers and accountants
- Authorities when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Prairie Bridge
147 Culinary Lane
South Melbourne VIC 3205
Australia
Email: [email protected]